FAQ

We cover islandwide. For any areas that have restricted access, there will be an additional charge. Add-on fee will be informed via text/ email. Please indicate in the remarks field when placing your order

There is no minimum purchase requirements

Normal Delivery

$15 delivery fee per location
Free delivery for one location if you spend above $300

Same Day Delivery

Due to the nature of our product, we currently do not do same day delivery.

Specific Timing Delivery

$30 flat fee applies for special arrangements as we understand that there may be specific requirements by our customers

We deliver from Mon – Fri, 10am to 8pm (excluding public holidays).
Available dates are indicated on the calendar selection dates in the order page.
Please indicate your preferred delivery time slot on the order page.

We packed your fruit with care and hope your recipient receives the best. Please ensure the recipient is around during delivery.

We accept online payments for the following options: Visa, MasterCard, Google Pay, American Express.

You can select a delivery date that is 1 week from the date of order. However, as fruits are seasonal and subject to availability. We will contact you immediately to amend the order or replace any unavailable fruits of equivalent or higher value based on your preferred option at the checkout page.

Orders up to next day will be able to be confirmed right away through email.
For orders to be delivered 2 or more days later, we will only be able to confirm 1 – 2 days before the scheduled delivery date.
We will send you a text notification or call in the morning before we ship out your order.

No cancellation of order upon order confirmation.

Simply email us at customer@insofresh.com.sg & we will assist you accordingly!